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SERVICES/POLICIESOffice Hours
Monday - Friday 6:30 A.M. - 4 A.M.
Saturday - Sunday 9 A.M. - 3 A.M.
Business Services
Complimentary incoming fax; Copy service and outgoing fax services are available for a small fee; Mail, faxes and packages
delivered directly to guest rooms at the end of each business day.
Housekeeping Service
A Daily Refresh housekeeping service is provided for nightly guests (1-6 nights) and weekly full housekeeping service is
provided for extended stay guests (7+ nights). The daily refresh service includes replacing soiled towels, emptying trash,
replenishing soap and toilet paper if needed, and making bed with existing linens. The weekly full housekeeping service includes
dusting, vacuuming, changing linens and terry, emptying trash, cleaning bathroom and kitchen (Dishes are not washed), and
replenishing soap and toilet paper if needed.
Check In / Check Out
Check-in time for arriving guests will be 3:00 p.m. Guests arriving earlier may be asked to store their bags and wait until
a room becomes available.
Check-out time for departing guests will be 11:00 a.m. Property management may agree to extend the standard check-out hour
based on property availability and demand.
EARLY DEPARTURE MAY RESULT IN A HIGHER RATE
Cancellation Policy
Must cancel reservation by 6pm local hotel time on day of arrival or the 1st night's stay, at the quoted rate plus tax, will
be charged to the credit card holding the reservation.
Pet Policy
One pet is accepted per guest room. The general manager has the authority to allow additional pets per room, based on his
or her own discretion. Guests with a pet will be charged upon check-in a fee of $25 per day, up to a maximum of $150. The
guest room carpet is cleaned, all bedding is washed, and a professional exterminator treats the room after a guest with a
pet checks out. Occupied guest rooms with pets are similarly cleaned monthly in the event of a long-term stay. Please note
that there is no longer a weight restriction for pets.
Advanced Payment Policy
It is Homestead's policy and practice to require payment in advance for guest rooms.
At check-in, our guest must pay for the entire stay if the length of the stay is less than seven days; or for one week at
a time if the stay is seven days or longer. For stays of longer than seven days, the guest will be required to pay for each
week in advance.
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